Sitrof Technologies

Sitrof—backed by years of industry experience and world-class industry partnerships—provides a wide array of information management, data protection and compliance products and services.

Sitrof's best-of-breed engagement methodology is driven by defining customer requirements with clear acceptance criteria, working with budgeted milestones and ensuring service level agreements are met for projects.

Assessments

Sitrof assessments, typically two weeks to one month in duration, assess scope, details, requirements and recommendations of modifications and/or process improvements. Sitrof provides "fixed bid" assessments to ensure you stay on budget and on time. Incredibly thorough, our assessments provide clients with a strategic technology road-map to carry them forward and get control of their unstructured content for security, compliance, e Discovery and efficiency purposes.

Content Migration

Content Migration involves movement of content, metadata and other collaborative objects between disparate repositories, often requiring significant transformation and conversion. The repositories may originate from a single vendor, typical with upgrades and consolidations, but often involve applications from different vendors. Organizations are prompted into this type of activity through internal efforts such as cost reduction and compliance, or external actions such as mergers and acquisitions. In addition to migrations to SharePoint 2010, Sitrof has dozens of years of experience in moving and consolidating unstructured content from Documentum, DocuShare, eRoom, OpenText, FileNet and more.

Consulting Services

Sitrof provides consulting services around requirements analysis, solutions trade study review/recommendations for off-the-shelf software/hardware, reference architecture designs, business process reviews and improvement reports, data topology mapping, proof of concepts and requirements/compliance file plans and assessments. All Sitrof expert consulting is done as a fixed term project with scope, requirements and acceptance criteria.

Custom Application Support

Often, companies will take an off-the-shelf product and configure or customize it to meet their needs although vendors typically only support the base product and its default configuration. The Sitrof Supplemental Support Agreement fills this gap. Sitrof supports customized solutions for companies without bandwidth or technical expertise to do so internally. The Sitrof support team answers systems questions, and provides minor configuration and code changes as needed. Sitrof Support is available via web, email or phone, and 24/7 status checks are available via the Sitrof web-based support portal.

Custom Projects

Integrations, customizations, conversions, migrations and upgrades. Sitrof will provide an SOW milestone based project bid detailing the schedule, milestones, functions and project details. Sitrof works with customers on ongoing monthly projects, fixed term projects and incremental milestone projects.

Document Management

For many organizations, technology and law can be uncharted territory. Paper documents and electronic information can become an overwhelming and costly force if left to accumulate over time. Organizations aim to take advantage of the latest technology to help, however risk due to uncertainty often hinders companies from adapting and implementing new solutions. Sitrof installs detailed document management and configuration with customization capabilities.

Sitrof's experienced document and records management consultants can aid with this transition, whether you want to build a comprehensive document/records management system from scratch, or need assistance fine-tuning an existing system. Sitrof will guide your organization through the process of producing policy and procedure manuals, as well as implementing file audits and record clean-outs.

Project Management

Project management, a fundamental aspect of implementing any solution, ensures carefully and accurately executed software implementations. Frequent, effective and clear communication with all project participants is a key element to the success of a project. By empowering a Client Project Manager, projects managed by Sitrof are able to progress without delays. Sitrof project support includes establishing PMO standards, project planning and coordination, change and risk management.

Systems Analysis/ Design

Sitrof's system analysis begins in the pre-sales phase where we analyze and study your organization's business critical processes and produce a Statement of Work. Once the project is authorized, a more extensive analysis is undertaken, resulting in user requirements and a functional specification. When approved by the project team, this document serves as the roadmap in the development of the proposed solutions, including IT , security and training requirements.

Systems Integration/Deployments

Sitrof's Systems Integration professionals are responsible for delivering small, medium and large-scale, complex programs, that join processes with technology, to help our clients achieve their highest level of performance and competitive advantage. Companies must integrate multiple databases, content repositories and development tools with varying compound business-specific program architectures. Sitrof specializes in the design, development, integration and delivery of solutions for organizations based on existing packages such as: Siebel, Oracle, PeopleSoft, SAP or custom-built systems.

Standard Software Support

Sitrof's commitment to providing first class support to our clients continues after your new system is up and running. Comprehensive support resources are available when you need help or have a question. Sitrof's Support Team is made up of knowledgeable and trained support engineers, specializing in providing step by step assistance to end-users of all experience levels. The modular design to our support agreements allows organizations to customize service levels and simplifies the process of upgrading your coverage at any time.

Workflow & Business Process Engineering

Often the most challenging problems to solve are entrenched in the most important business functions. Sitrof is experienced in the functional processes which are critical to improving business processes.

Sitrof offers a wide range of services that enhance and streamline business processes to drive cost reduction and improve business performance. Sitrof's aids companies by designing, creating and implementing solutions tailored to deliver rapid returns on investment and real, long-term benefits.

Look to Sitrof to create the best solution for any of your business process issues, such as:

• Upgrade service delivery to customers, vendors, and business units
• Increase audit controls and improve financial, accounting and tax reporting
• Leverage investments in existing technology and systems
• Optimize working capital
• Improve quality, increase productivity and improve performance across all operations
• Enhance financial transaction tracking across departments, business units and companies
• Reduce operating costs
• Automate workflow of critical business documents and decrease transaction cycle times

Training

Sitrof provides training on a variety of custom and third party-vendor document management, document scanning and data protection offerings including EMC Documentum, Xerox DocuShare, IBM FileNet, Microsoft SharePoint and Liquid Machines. Even when a client has completed the basic setup and deployment of the system, it is often in the organizations best interest to engage a specialist with experience in full scale deployments of these platforms, for user, super user, administrative and IT staff. Sitrof will train your personnel at your location and for those remote employees training will also be broadcast via WebEx. The WebEx training session will be recorded for playback by the customer.

The objective is to train IT and Business users on the Advanced User and Administrative features of the selected document management platform. In addition, Sitrof will work with the IT staff to determine the optimal and most efficient setup for the document management platform. This will include the consultation on architecture and network load balance in the client's environment.