Government
Demands upon government agencies and the programs they support continue to grow, while budgets to support them remain under constant pressure.
Fortunately, the growing use of the Internet throughout federal, state and local government represents a fundamental opportunity to improve government processes while reducing the time and costs associated with them.
Sitrof addresses today’s government requirements for improved collaboration, security and efficiency, and allows all participants in the government sector to safely leverage their network and Internet investments to better serve the needs of all constituents.
Sitrof's solutions support the deployment of government document management solutions that meet these security, regulatory and privacy needs, enabling government agencies to effectively streamline processes, reduce handling of paper documents, and engage in the proactive management and delivery of information to internal and external constituents.
Document Management / Case Management Systems
Sitrof streamlines and enhances current business processes and good records management practices of all mission critical documents for insurance carriers. After a needs analysis and software product evaluations, Sitrof recommends the best Document Management solution, as well as provides all of the associated services, training and support to minimize deployment time and maximize ROI.
Sitrof's solutions enable end-to-end handling of any type of document or content integration, with scanning and imaging solutions to turn paper documents into digital files complete with full version control; fast search and retrieval based on docket or permit number, tax information, budget year, or any other designated field; routing protocols for quick review, comment, and approval; and a secure repository for safe, long-term storage.
Document Management System Upgrades
Retiring and upgrading legacy Document Management systems containing an insurance carrier's mission critical documents is a risky and complicated process. With decades of experience in Documentum, FileNet, DocuShare and SharePoint, Sitrof DMS upgrades ensure all content, meta data, custom applications and users are migrated and verified and most of all that the system works as it did prior to the upgrade. Other tangible benefits of upgrades are cost savings associated with retiring legacy servers and discontinuing obsolete support agreements.
Workflow Management
Improving manual and antiquated business processes in the Insurance industry reaps the largest ROI of any technology implementation. Increasing efficiencies in claims processing and auto adjudication dramatically reduces duplicate payment and increases competitiveness. Customer service efficiencies can be improved by integrating fax gateways, email and document uploads into the workflow process. Rapid retrieval of electronic documents reduces the number and duration of customer service calls to resolve an issue. Sitrof has dozens of years of experience solving workflow automation problems for the insurance industry.
Content Migrations and Repository Consolidation
Content Migrations involve movement of content, metadata and other collaborative objects between content repositories, from single or multiple vendors such as Microsoft SharePoint, Xerox DocuShare, EMC Documentum, IBM FileNet and others. Insurance carriers are prompted into this type of activity through internal efforts such as cost reduction, systems upgrades and retiring legacy systems, or external actions such as mergers and acquisitions. Sitrof will ensure your content migration is complete, secure and compliant with pre-start to finish consulting, implementation and services.
eDiscovery Preparedness
The biggest misconception in eDiscovery is that it only pertains to email. Email is a very important aspect of eDiscovery, but the Federal Rules of Civil Procedure requires that organizations take into consideration all forms of electronically stored information (ESI), including file servers, document repositories, laptops, archives, backup tapes, instant messaging, smart phones, etc. The best way an organization can be prepared to handle eDiscovery is by proactively managing its data with a sound information management plan. Ensuring file plans on records retention are followed and documents are purged mitigates risk and huge expenses as law firms charge up to $400 per gigabyte for discovery. Sitrof will help your organization get your ESI, retention plans and information under control, while producing a positive ROI in the process.
Custom Integrations
Sitrof’s expertise in unstructured data, information management, data protection and compliance make us the perfect solutions partner for the government sector. Our decades of experience with all of the major document management solutions such as EMC Documentum, Microsoft SharePoint, Xerox DocuShare and IBM FileNet, allow us to rapidly deploy custom integrations keeping your ROI high and your risk low.
Other Sitrof solutions in the Government Sector include:
- Project and Public Works Management
- Constituent Self-Service Websites
- Inter-Agency and Departmental Collaboration
- Electronic Freedom of Information Act Compliance
- Review and Investigations Case Management
- Digital Forms Processing and Management
- Archiving and Storage
- Disaster Recovery
- Public Docket and Comment Management System
- Permit Issuance and Tracking
- E-Learning
